Quality Policy
QUALITY POLICY
At CORSA we have been dedicated to the manufacture of water treatment equipment for 50 years, serving both the domestic and industrial sectors. We have always applied the highest standards in the production, sale and maintenance of our equipment. This unwavering commitment drives us towards a single goal: to continuously improve our results by guaranteeing customer satisfaction through the quality of our products and services.
To achieve this, our Management has adopted this Quality Policy, which obliges us all to adhere to the following Fundamental Principles:
- Customer satisfaction is our primary concern.
- Quality must always be seen from the customer’s perspective.
- No defect is acceptable.
- Compliance with requirements is essential.
- With product specifications and customer requirements.
- With legal or regulatory requirements.
- Continuous improvement is our method.
- Failures and errors help us to discover and eliminate their root causes, not only to treat the symptoms, which allows us to avoid their recurrence.
- The professional and personal growth of our staff is our best guarantee of continuous improvement.
- Quality is everyone’s responsibility and commitment.
- All CORSA’s processes and tasks are part of the Quality Management System.
- The involvement of all our staff is crucial. This also includes the participation and commitment of our suppliers.
- The best way to do things is to do them right the first time.
- A quality defect means an irreversible economic loss, even if it is corrected.
- Quality reduces costs.
EMILIO FERNÁNDEZ DEL RINCÓN
General Manager, GRUPO CORSA.
